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Providence is a health and wellness resource for all British Columbians. We’re committed to treating those we serve — and each other — with compassion and respect.
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2014-08-25 15:40:14 Bloom is an online, social community created to bring together staff, physicians, researchers, volunteers, patients, families, communities and stakeholders in new ways. The Sisters who founded Providence’s hospitals and residences were the original social networkers — they would routinely go out into the community to ask for direction and feedback on the needs of the people. Bloom continues that tradition in a modern form. Providence’s leaders — those who are charged with making decisions on behalf of the organization — use Bloom to harness the ideas, information, perspectives and the benefit of others’ experience. Unlike some top‐down online forums, the leadership of Providence intends to use Bloom’s discussion area as a true engagement platform where comments and feedback submitted in real‐time will help to transparently improve care and the workplace culture. As often as possible, they act on the questions based on audience reaction and the top‐ranked ideas/comments. If a topic area leads to change, that will also be posted on the home page of Bloom and shared through PHC’s other communication channels (i.e. PHC News), creating a feedback loop. This “crowdsourcing” of ideas helps Providence generate a broader range of ideas for innovation and positive change in a transparent and modern way.